Nothing is more destructive in the workplace than difficult bosses. Every employee has a series of bosses over their working career. Hopefully, most of your bosses are competent, kind, and even, worthy of your trust and respect.
Unfortunately, too often, employees have difficult bosses who impact their desire to engage and contribute at work. It is no surprise that employees who quit their job are most frequently leaving their bosses, not necessarily the company or their job. Find out more about how to deal with difficult bosses.
Types Of Boss
The Boss With The Superiority Complex
He loves screaming and he looks for opportunities to shout at others. A high-pitched boss has a superiority complex, and believes that others are wrong. A very edgy character by nature, he doesn’t like to dwell on a reason behind a problem, but instead takes solace from the fact that he has scolded someone, and hence, he has prevented the mistake from re-occurring. Many of you may have certainly come across such bosses.
You will notice that they are also edgy in their appearance, not just by the way they talk, but also by the way they sit. Peep inside his office chamber, and you will find that he is always shifting in his seat. Even before he has said a word, he has already made you edgy and worried about what he is going to say next.
How To Deal With It:
Dealing with such bosses is easy only if you are prepared to take verbal blows from him. A high-pitched boss gets satisfaction from watching his subordinates take his nonsense. And if you can do exactly that, then you have dealt with him.
Never give an impression that you are fed up with taking his nonsense, the more you accept his verbal blows, the more he believes he is right.
By doing so, you will stay on his good side. But if you try to show that you are smarter than him by opposing him or getting into an argument with him, you perhaps risk your growth in the company and will probably do better with another type of boss.
Bad Boss
You’re weary. You’re frustrated. You’re unhappy. You’re demotivated. Your interaction with your boss leaves you cold. He’s a bully, intrusive, controlling, picky or petty. He takes credit for your work, never provides positive feedback and misses each meeting he schedules with you. Or he caves immediately under pressure and fails to support you in accomplishing your job.
He’s a bad boss, bad to the bone. Dealing with a less than effective manager, or just plain bad managers and bad bosses, is a challenge too many employees face. No matter the character of your bad boss, these ideas will help you deal with your bad boss.
How many times have you witnessed someone working in a supervisory position without the necessary supervisory competencies? How many times have you questioned why some bosses get the roles they do? It should not come as a surprise to you, then, that at least once in your life, you will be the victim of a bad boss.
Is you bad boss more difficult than the average bad boss who is just not very good with recognition and direction? Your bad boss, in contrast, is a nasty, demeaning, motivation-destroying, screaming bully. This is the type of bad boss you may want to invest the time to fire.
How To Deal With It
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Talk to this boss. Tell him what you need from him in term of direction, feedback and support. Be polite and focus on your needs. Telling the boss he’s a bad boss is counterproductive and won’t help you meet your goals.
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Ask the manager how you can help him reach his goals. Make sure you listen well and provide the needed assistance.
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Seek a mentor from among other managers or more skilled peers, with the full knowledge of your current manager, to enlarge your opportunity for experience.
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If you’ve taken these actions, and they haven’t worked, go to your boss’s manager and ask for assistance. Or, you can go to your Human Resources staff first, to rehearse and gain advice. Understand that your current boss may never forgive you, so ensure you have done what you can do with him, before taking your issues up the line.
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You may never hear what the boss’s boss or the HR staff did to help solve your bad manager’s behavior. It’s confidential. But, do allow some time to pass for the actions to have their desired impact.
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If nothing changes, despite your best efforts, and you think the problem is that they don’t believe you, draw together coworkers who also experience the behavior. Visit the boss’s manager to help him see the size and impact of the behavior.
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If you think the problem is that your boss can’t – or won’t – change, ask for a transfer to another department. This recommendation presumes you like your employer and your work.
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If a transfer or promotion is unavailable, begin your search for a new job. Fleeing is always an option.
The Boss Who Brandishes His Power
He takes great pride in waving his power and authority around, not just in office but sometimes also at home. A power-brandishing boss loves wearing the mask of a boss, and believes that bosses are the highest-regarded professionals in the world.
He is overtly possessive of his post and always wants to give an impression that he is completely in control of the situation, even when in reality he is not.
He is insecure, and too preoccupied with trying to always have things under his control. At times, the employees may have committed mistakes, yet he pretends to have not seen them and says little of their mistakes.
How To Deal With It:
This type of boss gives significance to discipline, rather than performance, and is of the opinion that employees should be self-disciplined. His motto is that with discipline, employees will eventually perform.
Even if you find such bosses to be lenient, you should not break the rules too often; and even if you do so, make sure that you don’t bring it to his notice. Show him respect him, and make him feel that he is the big boss and you will be able to go about your duties undisturbed.
Moody Boss
A moody boss can set all the team on edge, when nobody else is sure what frame of mind the boss is going to bring to work and spread through the entire office. While you can’t decipher all the reasons behind why your boss is moody and chooses to take out this moodiness on staff, you can do things to make your own situation more comfortable.
How To Deal With It
Recognize what you can and cannot change in a workplace context.
Recognizing that you can’t change another person, dealing with a moody boss is a lot about changing how you react to this person but it’s also about setting boundaries with your boss in an assertive way that your boss is forced to acknowledge because you won’t budge (politely, of course). Although it’s probable that you feel that being at the tail end of your boss’s bad moods is all too hard, it’s worth the effort of asserting yourself and protecting yourself against boss unpredictability so that you can get on with your work and not end up taking any falls for your boss’s bad moves.
Pinpoint what you mean by moodiness
Moodiness is a fairly indistinct label that is easy to apply but not so easy to describe. Try to describe what you perceive as moodiness in boss, to order to help you address it more effectively. Moodiness can be sourced in a variety of traits and behaviors, including depression, anger, manipulation, insecurity, fear, nastiness, sickness, mid-life crises, grief, and so forth. Naturally, it isn’t your place to guess at the personal motivations or underlying needs of your boss’s moodiness but you do need to distinguish between variable moodiness as a general personality trait and moodiness that is manipulative and bullying. In the case of nastiness and bullying behavior, rely on workplace procedures and legal rights to deal with a bullying boss. For other cases of moodiness, you need to put into place your own strategies for working with and mostly “around” your moody boss.
The Boss Who Doesn’t Belong
This boss gives you an impression that he has been thrown into a post that he is not fit for. This boss is possibly an employee in the company who had been promoted to be a ‘boss’ without the relevant qualities. He is someone management had to fall back on because there are no other options.
You will notice that half of his motivational speeches in office meetings will contain a list of his past achievements, and the rest is utter claptrap. He stresses a lot on performance, but lacks the management skills to get them. Employees may make fun of him behind is back even though in truth he is hardworking.
He tries to learn, and also makes amends if he has committed mistakes. Nonetheless, he lacks confidence and doesn’t stick to a plan especially when things do not work as planned.
How To Deal With It:
This type of boss will welcome advice that will help him get his bearings, and if you can offer him substantial help, you can easily befriend him. Just don’t expect him to be lenient in the office, he has a reputation to build and maintain and he can’t make any false moves, or tolerate mistakes by his team members.
Give it enough time and you find that he will eventually be a good boss as he is eager to learn and will collect the tricks of the trade with time.
The Boss Who Excels And Influences
Ideally, he is the best boss to have running a company as he handles both the management and his employees efficiently. The company prefers such bosses because they have positive vibes about themselves, and make the company believe that they can produce results even in the midst of a crisis.
They are not particularly harsh on employees, but they mean business. Not all influential bosses are inspiring, but they have the guile to make others perform to their limits. An influential boss is highly professional, and expects employees to behave similarly.
How To Deal With It:
Dealing with him is never a problem if you perform your duties well enough. However, beware of such bosses, as they are highly determined to rise in the hierarchy. If he feels that you are a threat to his goals, he will have you removed from the company.
An influential boss also forms his own core group, even within the same organization, who may inform him of what happens in the office while he is away. Therefore, be careful andmind your own business, and you will always stay in his good books.
Also Do Pay Attention Towards The Following
Improving Your Relationship
Speak up. If you are struggling to have a good relationship with your boss, then you shouldn’t stew in silence. Talking to your boss about the problems you’re having in a calm, polite, and professional manner can help you work together to resolve them. Of course, the type of relationship you have and the type of person your boss is can affect how you approach your conversation, but in general, saying something and trying to improve the relationship is superior to getting angry and frustrated and not being able to get your work done.
Work with your boss, not against him or her. Though it may feel good to undermine your boss or to make him or her look foolish or incompetent, in the long run, it’s far better to help your boss look better and to achieve goals that are good for you and the company. If you spend your time making your boss look incompetent at meetings or sabotaging your boss’s efforts to get work done, then you’ll only be poisoning your relationship and your work environment. Instead of making things work for yourself, try to help your boss achieve goals and everything will run more smoothly.
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Sure, the last thing you may want to do is to work with someone you don’t really respect all that much. But this is far better than constantly being at odds with someone you work with.
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You’d be surprised by how many bosses have no idea that the people they are managing are feeling overlooked, angry, frustrated, or like they’re getting mixed signals. When you voice your concerns with your boss, then he or she will be grateful that you said something.
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If you never say anything to your boss about it, then there are almost no chances that your work relationship or your work environment will improve. Saying something is unpleasant, but it’ll be worth it in the long run.
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You should carefully plan what you’ll say, ask your boss to set a time to talk, and come prepared with evidence and examples of times when you were frustrated with your situation.
Keep track of all of your interactions. Though documenting all of the annoying or horrible things your boss has done to you may not sound like the greatest way to spend your time, you should start doing this once you feel like the situation has gotten out of hand. Keep all of your negative email correspondences, save memos that show that your boss is giving mixed messages, and just do whatever you can to document all of the problems you have had in your professional relationship. This is advisable for two reasons:
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One, if you and your boss discuss your problematic relationship and your boss acts like he or she doesn’t know what you’re talking about, then you have something to point to as proof. If your boss just hears that you’re getting mixed messages, it’s less effective than showing him or her two emails with completely different messages.
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If your boss is the type to bring false charges against you, then documenting all of your interactions, or even having your communication in front of others, can help you set the record straight.
Don’t bad mouth your boss to your coworkers. Saying negative things about your boss to your coworkers will only fuel the fire at best or get you in trouble at worst. Though you may feel tempted to vent about your boss’s managerial style, you should keep your negative feelings to yourself. Having your coworkers join you in complaining about your boss won’t make the problem go away, and if the wrong coworker catches word of what you’re saying, it may get back to your boss in a very unpleasant way.
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You should especially avoid saying anything negative about your boss to your superiors. This won’t help your reputation. Remember that you want to look like the agreeable person who gets along with everyone, not like the crank who is always complaining about everyone in the office.
Anticipate problems before they happen. Another way to improve your relationship with your boss to is to watch out for future problems and try to make them go away before something blows up. Think of it as anticipating the tantrum of a toddler: if you hear your boss begin to fume on the other side of the hallway, you better have prepared something to say to calm him down, or have found a way to stay out of the situation. If you know your boss pretty well, then you should know the kinds of things that set him or her off, and you’d be better off if you came up with a game plan before things exploded.
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If you know that a coworker is going to introduce a major problem in the office at a meeting, you can talk to your boss about the problem in advance so he or she feels prepared.
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If you know that your boss is in a foul mood whenever it’s raining and he is stuck in traffic, be prepared for some good news when he or she walks in the door.
Work around your boss’s weaknesses. Sure, it may be tempting to exploit your boss’s weaknesses, but that won’t get you very far in your company or your work environment. Instead, work to help your boss to counteract his or her weaknesses so that everything runs more efficiently and with less conflict. If your boss is chronically late to meetings, offer to kick off the next meeting for him or her. If your boss is disorganized, offer to get the next report into shape before you have to present it to your clients. Look for places where you can really help your boss and jump at the opportunity.
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If you help your boss get things in order, then your relationship will have to improve. Your boss may even be grateful for it.
Praise your boss when he or she gets it right. Many managers never receive praise because somehow, it is mistakenly believed that praise should only flow from managers to employees. You may be nervous about approaching your manager to offer advice, but good managers are truly grateful for constructive, useful feedback, and will appreciate any opportunity they get to learn how to do a better job. However, be careful not to flatter a bad boss, because that won’t get you anywhere.
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Your boss will be impressed at your attempt to make him or her feel more positive about his or her managing style and everything will run more smoothly.
Having the Right Mindset
Keep in mind that there is a difference between a bad relationship and a bad boss. A bad boss is one who is intentionally mean or unethical and is not receptive to dealing with you in an honest and open way. A bad relationship is an inability to communicate or work together to achieve mutually-beneficial goals. When you approach your situation with your boss, you should focus on the relationship instead of the person. This will help you keep your cool and to find a productive way to address the situation.
Make sure you’re acting right. Before you go and blame your boss for all of the problems in your relationship, you should ask yourself whether or not there are aspects of your own performance that can be improved. You may feel like you’re acting perfectly, but you should make sure that you’re actually meeting the goals you were supposed to meet, pulling your weight with projects, and communicating effectively. Ask yourself if there’s anything you can do to improve your own behavior, and if that could be leading to some of the problems you’re having with your boss.
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Of course, maybe your boss really is completely unreasonable and there’s nothing you can do to improve how he or she treats you. But it’s better to have your bases covered, just in case.
Don’t lose your sense of humor. A healthy dose of humor can help you approach your relationship with your boss and to not take the whole thing too seriously. Though there may not be anything funny about workplace conflict, you have to take a step back and remind yourself that, at the end of the day, your work is not your whole life and that you have plenty of meaningful relationships and outside interests apart from the workplace that give your life meaning. The next time your boss frustrates or just plain annoys you, learn to laugh about it, brush it off, and not to take it so darn seriously all the time.
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Of course, if your boss is downright offensive, discriminatory, or acting ridiculously out of line, then there’s nothing funny about it. But learning to laugh off some of the run-of-the-mill everyday annoyances can help you improve your attitude about your relationship.
Be professional at all times. Though you may be tempted to slander your boss, to act childish, to show up late to work just out of spite, or even to do something as silly as stealing your boss’s stapler, these antics won’t get you anywhere. Even if you find that your boss is childish or immature, you should not stoop down to his or her level and maintain your professional nature at all times — after all, you have to remember that you’re at work, not having a bar brawl or chewing out your friend over the phone. Work to maintain your calm and dignity, so that your boss will be the one who looks unprofessional if you have a conflict.
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If you act unprofessionally, that will reflect poorly on you and your future prospects at your company. You don’t want the other people you work with to think you’re childish just because your boss is driving you crazy.
Don’t fight fire with fire. If you and your boss have an altercation, it may feel good to start fighting back with harsh words or abusive language, but only temporarily. Even if your boss blows up at you, you should avoid using offensive language, being aggressive, making personal attacks, or doing anything else that you may want to do to get some of that frustration off your chest. Though it may feel good in the short run, in the long run, you’ll only be damaging your relationship further and also incriminating yourself. You want to walk out of there taking the high road, not being implicated in your boss’s antics.
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If you feel yourself getting so angry that you might say something that you regret, excuse yourself and come back when you feel ready to talk again.
Focus on the problem instead of your boss. If you focus on your boss instead of the problem at hand, then you are liable to get frustrated and to make things personal. Instead of getting angry at your boss for being disorganized, confusing, or distant, you should work on addressing the problem at work, whether it’s that you have trouble running efficient meetings or that it’s difficult for your coworkers to work together on a project because your boss gives you mixed signals. See how you can tackle this problem both by working with your boss and working apart from him.
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Looking at the problem at work instead of the potentially frustrating behavior of your boss will make your actions to improve your situation more productive. If you focus more on just how your boss is acting, you are liable to make things personal.
Taking Action
Talk to your supervisor. If the problem has really gotten out of hand, then your best bet may be to talk to your boss’s supervisor or someone higher up in the company. If you’ve tried everything or have just thought it through and realized that there is nothing else you can do, then your best bet may simply be to take the problem to the next level. Talk to your supervisor about the problem. Make it clear that you’d really like to make things work at your company but that you just haven’t been able to work with your boss. Be as calm and professional as possible, even if you are upset.
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Focus on productivity, not emotions. Don’t complain about how your boss is mean or rude, but focus on work-related aspects of the job, such as the fact that your lack of communication makes it difficult to get work done.
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Don’t bad mouth your boss to your supervisor. Be as kind as possible while voicing your concerns. Don’t say that your boss is crazy or completely insane; instead, talk about how your boss has been a bit inflexible or has been changing objectives a lot. You don’t want to end up saying something that makes you look like it’s hard for you to keep your cool or to get along with others.
Find another mentor within your company. Your boss doesn’t have to be the be all and end all to you when you come in to work. If you want to stay at your job but know that you have a difficult relationship with your boss, then you may be better off trying to find someone else at the company who is pleasant to work with and who has a lot to teach you, so that you can focus on other positive relationships. If you’ve been working with someone you really admire, see if you can find a way to spend more time with that person and to learn more from him or her; this will lead you to have a more positive work experience.
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If you and the person are friendly and cooperative, then perhaps he or she can shed some light on strategies for best working with your boss. You don’t have to bad mouth your boss to get some insight into how to approach your relationship with him. The person can offer some valuable insight about this, especially if he or she has been at the company longer than you.
Ask to be transferred to a different department. Another way you can deal with a bad boss, once you realize you just can’t work together, is to simply ask to be transferred to a different department in your company. If you want to stay at the company but have determined that you simply can’t work with your boss any more, then your best bet may be to talk to your supervisor about finding a better fit for you within the company. You’ll be able to start a new with a better working relationship with a more understanding boss.
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If you have worked well with others in the past and have simply found it impossible to work with this particular boss, then it won’t reflect poorly on you. In fact, you’ll be much better off for taking the initiative to improve your situation.
Take action if you feel you’ve been discriminated against. If this is the case for you, then it’s important that you consult the EEOC (for free) or an employment attorney (for a fee) if you believe you have been discriminated against and you are in a protected class. Some conflicts involve disagreement about what is legal. Whistle blowers who report violations may have legal protections, and may consider raising their concerns outside the normal chain of command.
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If the conflict arises from a fraud to obtain money from the government, whistle blowers may need to follow special procedures to protect their rights. The False Claims Act requires that whistle blowers with original knowledge of such fraud be the first to file their claim, and refrain from public disclosure of certain information about their claim.
Consider whether or not it’s worth it for you to leave. If your situation with your boss has gotten so bad that you can’t see a way out of it without leaving the company, then you have to do some soul searching to figure out the right thing to do. If your work situation is hurting your health, your self-esteem, and your general well-being, and there’s no way to get transferred or to improve the situation, then it may be time to clock out. However, keep in mind that it can be pretty challenging to find a job, especially in today’s economy, and that you should consider whether it’s worth it for you to start the search again.
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Of course, you can do what many people do when they are unhappy at work: start applying for other jobs while you’re still at your current job. This will make you a more desirable candidate because you’re already employed, and it’ll give you a sense of what the market out there is like.
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However, if your situation at work is truly intolerable, then you can’t make any excuses about the job market to force yourself to stay. You’ll know where your breaking point is.
Do your research before switching jobs. Some people are so eager to leave their current work situations that they are desperate to take the very next job that gives them an offer. However, before you go and make this step, you should talk to other people at the company, talk to your future boss, and do your research to make sure that you’re not escaping a terrible work situation for one that is just as bad. Though you may be eager to leave, it won’t benefit you to begin a situation that is no better than the one you escaped.
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When you accept a new job offer, you should do so with having any bad feelings in your gut about your future boss. Once you make this choice, you’ll be on your way to having a productive and healthy working life.
Control yourself
You spend way too much time at work to let a bad boss ruin your career or family life. You start to handle a bad boss best by working on yourself first. Center yourself by doing an honest self-inventory about your strengths and areas to improve. Are you sure it isn’t you that has a problem? If it’s the boss, find some personal ways to let off steam: relaxation, exercise, talking with others or taking strategic timeouts. Take the high road, treat your boss with respect, learn to do a great job or at least a better job. Why does this matter? If you do your job above reproach, you lessen your bad boss’s impact on your work performance, and you will feel better about yourself.
Clarify priorities
Ask your boss for a meeting to clarify his or her expectations. Take notes. Create a plan, with goals and action steps for your responsibilities. Then present it and ask for input. Listen and make appropriate adjustments. Why will this help? You are minimizing misunderstandings about what has to be done and why. The incompetent boss will often be delighted with your initiative, sparing them that necessity. Nearly all bosses will appreciate this approach because it saves them time and effort.
Communicate upward
Most bad bosses, especially the tyrants, hate surprises. Regularly let your boss know what’s going on: email, meetings, casual update. One of my coaching clients had a obsessive data-driven manager who sent long emails at all hours. Other employees became overwhelmed and started complaining to one another. This caused them serious backlash from him. My client managed his boss with good follow-up on key priorities. It provided him lots of space his co-workers never received.
However, don’t overdo the communication; learn the timing and process that seems to work best for your boss. By doing this you will also learn other information that will help you help your boss look good. Why is this helpful? This isn’t “brown nosing” here. You are specifically checking in to keep your boss off your back and to make a tough situation better for you. A common mistake in dealing with bad bosses is avoiding or retreating from them. This just adds to your trouble.
Confront strategically
The book, Leadership Secrets of Attila the Hun, by Wess Roberts, provides a clue for a dealing with a horrible leader. Be principled, but don’t be stupid. If you fight a bad boss on everything you most likely will lose. One manager I worked with took no gruff from anyone and had some serious arguments with his no-nonsense manager. While my friend made his points, he also lost his job when he could ill afford to do so. Pick your fights and confront positively, with key data and plans to support your point of view. Document your concerns when communicating with a bad boss, and keep a copy. How does this help? You will gain the boss’s respect, you maintain your integrity, and you have a record.
Consult others
Discreetly talk to other people you work with. How do they experience your boss? Is it just you? What’s working for them? What isn’t working? How do others handle situations like yours? Do this to broaden your perspective and maybe pick up a new idea or two.
You may consider talking to your boss’s boss. Research the status of their relationship. What kind of leader is this leader? Is she like your boss or is the person approachable? Bring your documentation when meeting with her and refer to it, if it seems like she is empathetic to you. Going over your manager’s head can come back to haunt you. Do this thoughtfully and carefully.
Contact HR
Use this approach if nothing seems to get better. You have to gauge the type of Human Resource team you have. Are they compliance driven or are they employee advocates? If they are compliance driven they will often take the boss’ side, which doesn’t help you. And, bad bosses tend to get resentful. Most often it ends badly for employees. If they are employee advocates you may gain some helpful counsel while they investigate and keep your comments anonymous. Some organizations have employee hotlines coordinated through HR. Research it, before you use it.
You have to determine if can you live in the situation your boss creates. If you can, use these six tips to help. If you can’t, you can always quit to give yourself a chance for a fresh start, but get another job first. Of course, you could wish you worked at Amazon, who recently announced they will pay unhappy employees to leave.
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